Privacy Policy

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from The Journal Atelier, we collect the personal information you give us such as your name, billing/shipping address, and email address. This helps us process your order, deliver products, provide customer support, and improve your shopping experience.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system, and to help protect the store from fraud and abuse.

Email & Text Marketing (if applicable): With your permission, we may send you emails or text messages about our store, new journaling and scrapbooking collections, special offers, and updates. This may include abandoned checkout reminders and other messages powered by automated systems (e.g., webhooks).

By signing up, you also agree to our Messaging Terms and Messaging Privacy Policy (if applicable).

 

SECTION 2 - CONSENT

 

How do we get your consent?

When you provide personal information to complete a transaction (for example, placing an order, verifying your payment method, arranging delivery, or processing a return), we imply that you consent to our collecting and using it for that specific purpose.

If we ask for your personal information for a secondary reason (like marketing), we will either ask you directly for your expressed consent, or provide you with an opportunity to decline.

How do I withdraw my consent?

If you change your mind, you may withdraw your consent for us to contact you, and for the continued collection, use, or disclosure of your information, at any time by contacting us at: support@thejournalatelier.com

You can also unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.


SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our creative supplies and services to you.

Your data is stored through Shopify’s data storage, databases, and general Shopify application. They store your data on a secure server behind a firewall.

 

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

For more insight, you may also want to read Shopify’s Terms of Service and Privacy Policy.


SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us (for example: payment processing, shipping/fulfillment, email marketing, analytics, customer support).

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

If you proceed with a transaction that involves a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Payment information is encrypted using SSL technology and is handled by PCI-compliant payment processors. While no method of transmission over the Internet or electronic storage is 100% secure, we follow generally accepted industry standards.


SECTION 7 - COOKIES

We use cookies and similar technologies to power the store experience, analyze traffic, remember preferences, and help with security and fraud prevention.

Below are examples of cookies Shopify may use:

_session_id: unique token, sessional

_shopify_visit: no data held, persists for 30 minutes

_shopify_uniq: counts visits per customer, expires at midnight the next day

cart: stores cart information, persists for 2 weeks

_secure_session_id: unique token, sessional

storefront_digest: used for password-protected shops

You can choose to opt out of cookies through your browser settings, but some features of the store may not function properly.


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated.

In the event our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS & CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at:

support@thejournalatelier.com